News

We wish to advise that we will be completing scheduled works to ADF Online on 26th November 2023 from 12am to 11am which will result in the site being unavailable during this time

We apologise for any inconvenience caused.

The ADF remains committed to upholding and furthering the Mission of our Church, while prioritising long-term stability. Given the dynamic nature of our operating environment. we regularly assess our interest rates to align with market conditions, while also considering our customers loan and investment requirements.

The ADF endeavours to strike a balance between mitigating the effects ofimarket fluctuations and fulfilling our responsibilities as stewards in support of the Church’s Mission. Our goal is to minimize interest rate volatility to provide our customers with greater certainty and stability.

As part of our commitment to adapt to the ever-chansing market dynamics, we may periodically adjust our interest rates independently from the RBA’s cycle. This approach allows us to proactively align oun rates with prevalling market conditions and better serve the needs of our customers while maintaining financial prudence.

The ADF Board has approved a rate increase for all customers effective 1st September 2023.

The ADFs new standard rates will be:

Standard Variable Loan Rate: 6.20%

Standard Investment Rates:

Up to $499,999 3.10%

$500.000 to $1.999.999 3.30%

Over $2.000.000 3.45%

To support our customers with loans and continue to provide certainty in these unusual times. please note that it is ADF practice not to vary principal and Interest loan repayments when interest rates increase. As such, principal and interest loan repayments on existing loans will remain consistent at the current repayments levels.

Once again, I would like to take the opportunity to thank you for your ongoing support of the ADF. If you have any questions or queries, please do not hesitate to contact your ADF Relationship Manager or the Service Delivery Team on 07 3324 3777

This week is National Scam Awareness Week. This year the focus is on raising awareness of impersonation scams. 72.5% of all scams reported to the National Anti-scam Centre through Scamwatch involve impersonation of a real organisation or person. 

This year Scam Awareness Week encourages us all to slow down and ask, “who’s really there?” before we act. 

Scamwatch provide some very useful resources including tips and tricks on identifying scams as well as what to do if you feel you have been a victim of a scam on their website https://www.scamwatch.gov.au/research-and-resources/scams-awareness-week-2023

We wish to advise that we will be completing scheduled works to ADF Online on 26th November 2023 from 12am to 11am which will result in the site being unavailable during this time

We apologise for any inconvenience caused.

The CBA have reported that they are currently experiencing intermittent system issues which are impacting a range of services including NetBank, Corporate Cards, merchant terminals and branch services with some branches now closed. The CBA are treating this outage as a critical event and are working to re-establish all services as quickly as possible.

The ADF strongly recommends avoiding these services, including all over the counter and Quick Cash bag deposits until the system issues have been rectified.

We will issue further updates as we receive them.

To ensure your ADF Online log in details remain as secure as possible, the ADF recommends that you:

• Never instruct your computer to save your ADF Online password
• Never record your password anywhere either in writing or online
• Never share your login name or password

If you feel your details have been compromised, please contact the ADF immediately

The CBA have recently introduced new digital enhancements for Corporate Cardholders which ADF customers can now take advantage of.

Corporate Cardholders are now able to link their card to a new or existing NetBank profile by following a few simple steps. Once a Cardholder links their card, they are able to do the following in the NetBank app:

• Activate a replacement card and set a PIN
• Report their card as lost, stolen or damaged
• Reset their PIN if they forget it
• Lock their card temporarily
• View their recent and pending transactions allowing for close to real time balance information

The CBA have compiled a list of Frequently Asked Questions as well as developed an instructional video on how to complete the linkage, which can be found here.

If you or any of your Cardholders have any issues linking cards to NetBank, please don’t hesitate to contact the CBA NetBank helpdesk.

The ADF remains committed to upholding and furthering the Mission of our Church, while prioritising long-term stability. Given the dynamic nature of our operating environment, we regularly assess our interest rates to align with market conditions, while also considering our customers’ loan and investment requirements.

The ADF endeavours to strike a balance between mitigating the effects of market fluctuations and fulfilling our responsibilities as stewards in support of the Church’s Mission. Our goal is to minimize interest rate volatility to provide our customers with greater certainty and stability.

As part of our commitment to adapt to the ever-changing market dynamics, we may periodically adjust our interest rates independently from the RBA’s cycle. This approach allows us to proactively align our rates with prevailing market conditions and better serve the needs of our customers while maintaining financial prudence.

The ADF Board has approved a rate increase for all customers effective 1st May 2023.

The ADF’s new standard rates will be:

Standard Variable Loan Rate: 5.95%
Standard Investment Rates:
Up to $499,999 2.85%
$500,000 to $1,999,999 3.05%
Over $2,000,000 3.20%

To support our customers with loans and continue to provide certainty, please note that it is ADF practice not to vary principal and interest loan repayments when interest rates increase. As such, principal and interest loan repayments on existing loans will remain at the current repayment levels.

If you have any questions or queries, please do not hesitate to contact your ADF Relationship Manager directly.

We wish to advise that we will be completing scheduled works to ADF Online on 20th April 2023 between 6pm and 10pm which may result in the site being unavailable during this time. If you have any transactions requiring urgent processing, please ensure they are completed and authorised prior to 6pm. We apologise for any inconvenience caused.

In 2021, the CBA advised that their Albert EFTPOS terminals have been decommissioned and all Albert devices currently being utilised will need to be replaced. The ADF commenced a process of contacting customers that have Albert terminals to arrange for replacement terminals and have successfully upgraded over 120 Alberts to newer devices. The deadline for upgrading the Albert terminals is 8th March 2023, if terminals are not upgraded by this date, any outstanding Albert’s may be deactivated resulting in loss of transaction processing capability.

If you still have an Albert Terminal, please contact the ADF to arrange for it to be upgraded as soon as possible so that you are not impacted by the deactivation of the device.