The ADF will be closed on Monday 26th April 2021 for the Anzac Day public holiday. ADF Online will still be available for transaction processing, however transactions loaded on or for the 26th April will not be processed by the ADF until Tuesday 27th April.
News
New Margins to Promote Mission and Meet the Times – Interest Rate Review – Effective 1 April 2021
The ADF has taken steps to strengthen its capacity to support you in the mission that connects us.
Challenging times demand responses which has prompted the ADF Board to review and apply new interest settings.
New rates, effective 1 April 2021 on both investments and loans, refer below:
Standard Variable Loan Rate:- 3.25%
Standard Investment Rates:-
Up to $499,999 0.25%
$500,000 to $1,999,999 0.45%
Over $2,000,000 0.60%
Password Security
To ensure your ADF Online log in details remain as secure as possible, the ADF recommends that you:
- Never instruct your computer to save your ADF Online password
- Never record your password anywhere either in writing or online
- Never share your login name or password
If you feel your details have been compromised, please contact the ADF immediately.
Christmas Business Hours
The ADF will be operating as normal throughout the Christmas and New Year holiday period with the exception of the gazetted public holidays. Any customers pre-loading files or transactions for the holiday period should ensure that they have sufficient funds in their account to cover the total amount of transactions to be processed.
If you require a temporary daily limit increase to allow for your files to be processed, please complete the form found under the Resources & Forms tab and email to adfmail@bne.catholic.net.au.
We would like to wish all of our customers a safe and happy Christmas.
Missing Deposits
The ADF currently has a large number of deposits that we are unable to allocate to customer accounts as incorrect or incomplete account details have been used.
Please ensure that you regularly review your accounts to ensure all expected deposits have been credited to your account correctly. If you have any deposits that you believe are missing or have been credited incorrectly, please contact the ADF immediately.
Issues with Outgoing Transactions from 15th October
We wish to advise that the ADF has identified an issue with some transactions processed on the 15th October 2020 not being received by the beneficiary account. This includes direct debits and outward credit payments.
We are investigating this as a matter of the utmost urgency to identify all transactions involved and have them re-processed as soon as possible. We will provide additional updates as we work through this issue.
We would like to apologise for this issue and any inconvenience caused. Please don’t hesitate to contact the ADF if you have any questions or have incurred any late fees as a result of these payments not being received.
Password Security
To ensure your ADF Online log in details remain as secure as possible, the ADF recommends that you:
- Never instruct your computer to save your ADF Online password
- Never record your password anywhere either in writing or online
- Never share your login name or password
If you feel your details have been compromised, please contact the ADF immediately.
ADF Interest Rate Review
Due to market pressures, the ADF has made the decision to review its interest rate settings.
We regularly review our interest rates to ensure they reflect market conditions whilst maintaining a balance between our customers’ loans and investment requirements. The ADF is very conscious of the impact these changes have on our customers.
The ADF is committed to funding Church mission and maintaining long-term stability, and this ultimately drives every decision we make. The new rates will be applied as follows and effective 1st August 2020:
| Standard Variable Loan Rate:- | 3.85% (currently 4.10%) |
| Standard Investment Rates:- | |
| Up to $499,999 | 0.25% |
| $500,000 to $1,999,999 | 0.75% |
| Over $2,000,000 | 1.25% |
If you have any questions on this or on other ADF matters, please do not hesitate to contact your ADF Relationship Manager.
| Cheryl Caughley | Manager, ADF | 07 3324 3740 |
| Michael Parer | Manager, Customer Service | 07 3324 3781 |
| Liz Sherratt | Relationship Manager | 07 3324 3768 |
| Stephany Yang | Relationship Manager | 07 3324 3749 |
| David Mansul | Relationship Manager | 07 3324 3748 |
ADF Closure – 14th August 2020
The ADF will be closed this Friday 14th August 2020 for Brisbane’s Ekka Day public holiday. ADF Online will still be available for transaction processing, however transactions loaded on or for the 14th August will not be processed by the ADF until Monday 17th August.
ADF Interest Rate Review
Due to market pressures, the ADF has made the decision to review its interest rate settings.
We regularly review our interest rates to ensure they reflect market conditions whilst maintaining a balance between our customers’ loans and investment requirements. The ADF is very conscious of the impact these changes have on our customers.
The ADF is committed to funding Church mission and maintaining long-term stability, and this ultimately drives every decision we make. The new rates will be applied as follows and effective 1st August 2020:
| Standard Variable Loan Rate:- | 3.85% (currently 4.10%) |
| Standard Investment Rates:- | |
| Up to $499,999 | 0.25% |
| $500,000 to $1,999,999 | 0.75% |
| Over $2,000,000 | 1.25% |
If you have any questions on this or on other ADF matters, please do not hesitate to contact your ADF Relationship Manager.
| Cheryl Caughley | Manager, ADF | 07 3324 3740 |
| Michael Parer | Manager, Customer Service | 07 3324 3781 |
| Liz Sherratt | Relationship Manager | 07 3324 3768 |
| Stephany Yang | Relationship Manager | 07 3324 3749 |
| David Mansul | Relationship Manager | 07 3324 3748 |