News

Please note that the ADF will be closed on Monday 7th October for the gazetted King’s Birthday Public Holiday. ADF Online will still be available for transaction processing, however transactions loaded on or for the 7th October will not be processed by the ADF until Tuesday 8th October.

The ADF will be launching our new ADF Online on Monday 16^th September. Detailed information including Customer Handbooks are available here

The ADF wish to advise that planned maintenance is being
performed on ADF Online between 6pm and 10pm, Thursday
5th September 2024. During this period, you may experience
issues connecting to ADF Online.

The ADF has recently commenced an initiative to upgrade the functionality available to customers within ADF Online. The upcoming upgrade will include a redesign of the platform, additional self-service functionality as well as the introduction of two factor authentication via SMS for all users.

To ensure your access to ADF Online is not interrupted upon completion of the upgrade and the move to two factor authentication, we want to be sure we have your most up to date contact details on file. Please provide your contact details by accessing the following link https://forms.office.com/r/fW8bPNjHP9.

Additional information on the upgrade to ADF Online including the completion and go live date will be provided as available.

Please don’t hesitate to contact the ADF on 07 3324 3777 if you prefer to provide your contact information over the phone or have any questions.

Ensure your ADF Online log in details remain as secure as possible, the ADF recommends that you:

• Never instruct your computer to save your ADF Online password
• Never record your password anywhere either in writing or online
• Never share your login name or password

If you feel your details have been compromised, please contact the ADF immediately

We wish to advise that we will be completing scheduled works to ADF Online on 13th January from 07:00am until midday which will result in the site being unavailable during this time.

We apologise for any inconvenience caused.

The ADF will be operating as normal throughout the Christmas and New Year holiday period with the exception of the gazetted public holidays. Any customers pre-loading files or transactions for the holiday period should ensure that they have sufficient funds in their
account to cover the total amount of transactions to be processed.

If you require a temporary daily limit increase to allow for your files to be processed, please complete the form found under the Resources & Forms tab and email to adfmail@bne.catholic.net.au

We would like to wish all of our customers a safe and happy Christmas.

Please note that the ADF will be closed from 12.00pm on Friday 15th December. All processing to be actioned by the ADF on this day will need to be received by 11.00am. ADF Online will still be available, however transactions loaded after 11.30am will be processed and released on Monday 18th December 2023.

This week is National Scam Awareness Week. This year the focus is on raising awareness of impersonation scams. 72.5% of all scams reported to the National Anti-scam Centre through Scamwatch involve impersonation of a real organisation or person. 

This year Scam Awareness Week encourages us all to slow down and ask, “who’s really there?” before we act. 

Scamwatch provide some very useful resources including tips and tricks on identifying scams as well as what to do if you feel you have been a victim of a scam on their website https://www.scamwatch.gov.au/research-and-resources/scams-awareness-week-2023