Christmas Update

Office Closure from 1pm 17th December 2020

Please note that the ADF will be closed for the afternoon from 1.00pm on Thursday 17th December. All processing to be actioned by the ADF will need to be received by midday. ADF Online will still be available, however transactions loaded after 12.30pm will be processed on the 18th December 2020.

Christmas Business Hours

The ADF will be operating as normal throughout the Christmas and New Year holiday period with the exception of the gazetted public holidays. Any customers pre-loading files or transactions for the holiday period should ensure that they have sufficient funds in their account to cover the total amount of transactions to be processed.

 If you require a temporary daily limit increase to allow for your files to be processed, please complete the form found under the Resources & Forms tab and email to adfmail@bne.catholic.net.au.

 We would like to wish all of our customers a safe and happy Christmas.

Missing Deposits

The ADF currently has a large number of deposits that we are unable to allocate to customer accounts as incorrect or incomplete account details have been used.

Please ensure that you regularly review your accounts to ensure all expected deposits have been credited to your account correctly. If you have any deposits that you believe are missing or have been credited incorrectly, please contact the ADF immediately.

Issues with Outgoing Transactions from 15th October

We wish to advise that the ADF has identified an issue with some transactions processed on the 15th October 2020 not being received by the beneficiary account. This includes direct debits and outward credit payments.

We are investigating this as a matter of the utmost urgency to identify all transactions involved and have them re-processed as soon as possible. We will provide additional updates as we work through this issue.

We would like to apologise for this issue and any inconvenience caused.  Please don’t hesitate to contact the ADF if you have any questions or have incurred any late fees as a result of these payments not being received.

Password Security

To ensure your ADF Online log in details remain as secure as possible, the ADF recommends that you:

  • Never instruct your computer to save your ADF Online password
  • Never record your password anywhere either in writing or online
  • Never share your login name or password

If you feel your details have been compromised, please contact the ADF immediately.

ADF Interest Rate Review

Due to market pressures, the ADF has made the decision to review its interest rate settings.

We regularly review our interest rates to ensure they reflect market conditions whilst maintaining a balance between our customers’ loans and investment requirements. The ADF is very conscious of the impact these changes have on our customers.

The ADF is committed to funding Church mission and maintaining long-term stability, and this ultimately drives every decision we make. The new rates will be applied as follows and effective 1st August 2020:

Standard Variable Loan Rate:-3.85% (currently 4.10%)
Standard Investment Rates:-
Up to $499,9990.25%
$500,000 to $1,999,9990.75%
Over $2,000,0001.25%

If you have any questions on this or on other ADF matters, please do not hesitate to contact your ADF Relationship Manager.

Cheryl CaughleyManager, ADF07 3324 3740
Michael ParerManager, Customer Service07 3324 3781
Liz SherrattRelationship Manager07 3324 3768
Stephany YangRelationship Manager07 3324 3749
David MansulRelationship Manager07 3324 3748

ADF Interest Rate Review

Due to market pressures, the ADF has made the decision to review its interest rate settings.

We regularly review our interest rates to ensure they reflect market conditions whilst maintaining a balance between our customers’ loans and investment requirements. The ADF is very conscious of the impact these changes have on our customers.

The ADF is committed to funding Church mission and maintaining long-term stability, and this ultimately drives every decision we make. The new rates will be applied as follows and effective 1st August 2020:

Standard Variable Loan Rate:-3.85% (currently 4.10%)
Standard Investment Rates:-
Up to $499,9990.25%
$500,000 to $1,999,9990.75%
Over $2,000,0001.25%

If you have any questions on this or on other ADF matters, please do not hesitate to contact your ADF Relationship Manager.

Cheryl CaughleyManager, ADF07 3324 3740
Michael ParerManager, Customer Service07 3324 3781
Liz SherrattRelationship Manager07 3324 3768
Stephany YangRelationship Manager07 3324 3749
David MansulRelationship Manager07 3324 3748

2019 ADF Annual Report Now Available

2019 marked 50 years since the ADF was established. Throughout this time, the ADF has supported the Catholic community across a number of different sectors including health care, aged care, education, social welfare and social and affordable housing.

In 2019, the ADF continued to deliver a strong financial performance despite unprecedented economic challenges allowing the ADF to provide a $17m distribution to the Archdiocese to fund key pastoral ministries and initiatives. Our 2019 Annual Report further details our financial performance as well as works we have undertaken to support our community and customers. The Annual Report can be found here.

Catholic Leader Spotlight Parish Giving App

The Catholic Leader, in their most recent publication discusses the successful launch of our new Parish Giving App and the positive impact it is having.

Emilie Ng, journalist for The Catholic Leader writes ‘On Brisbane’s northside, parish priest of Little Flower Church, Kedron, Fr Mario Debattista said the app was “another opportunity for people to give if they want to give”.

“It just gives another opportunity for people to offer something to the parish, which we appreciate especially at this time,” Fr Debattista said.                                                                                            

Fr Debattista acknowledged that older parishioners might “prefer the old-fashioned way” of giving to the parish but said “it is definitely a help”.’ The article can be found in full in the May 17, 2020 edition of The Catholic Leader

Enhance Your Parish Giving

Now, more than ever, our Parishes need support to continue pastoral activities and to provide ongoing sustainability.  To assist the faithful to continue their support during this time of isolation, the ADF has helped to develop a new Parish Giving App, which is now available online http://parishgiving.brisbanecatholic.org.au/ and via

There will be no upfront or fixed ongoing costs for using the App other than a merchant service fee per donation processed. 

Please feel free to contact your Relationship Manager, or simply complete a Parish Giving App Application Form here.