News

Cash Floats and Temporary EFTPOS Terminals for Events/Fetes

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The ADF can assist customers that are holding events/fetes over the busy Christmas/New Year period by organising cash floats and temporary EFTPOS terminals to assist with payment processing.

These are the minimum notice periods we require to ensure that we are able to arrange your cash or terminals in time for your event/fete.

  • Cash floats – 5 working days prior to the cash being required. The ADF is unable to guarantee that the CBA will have the cash float available if this notice period is not met due to limited cash on hand at the branches.
  • Temporary EFTPOS terminals – 10 working days prior to the terminal being required. The ADF is unable to guarantee that the CBA will have the terminal/s delivered to you if this notice period is not met due to freight/shipping timeframes.

Please contact the ADF if you have any questions or would like to arrange a cash float or temporary terminal.

Foreign Cheques

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The CBA have advised that from 10 October 2022 they will no longer be accepting foreign cheques in any currency.

If you need to receive funds from overseas, please contact the ADF to discuss the process to have these funds credited electronically to your ADF account.

Notice of Change to ADF Interest Rates

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The ADF has again made the decision to review its interest rate settings, due to the ongoing extraordinary movement in market conditions. The nature of the constantly changing environment in which we operate requires that we regularly review our interest rates to ensure they reflect market conditions whilst maintaining a balance between our customers’ loans and investment requirements.

The ADF is committed to serving, supporting and empowering the Mission of our Church while maintaining long-term stability, and this ultimately drives every decision we make.  After careful consideration the ADF Board has approved a rate increase for all customers effective 1st October 2022.

The ADF’s new standard rates will be:

Standard Variable Loan Rate:                              4.95% 

Standard Investment Rates:

              Up to $499,999                                        1.85%

              $500,000 to $1,999,999                         2.05%

              Over $2,000,000                                      2.20%

The ongoing volatility in market conditions may result in further increases in the ADF’s interest rates this year. While we cannot predict future interest rate changes, the ADF will always look to balance the impact of the market conditions to provide good stewardship in support of the Mission of the Church. As part of this, the ADF aims to flatten out interest rate volatility as much as possible in order to provide our customers with more certainty.

To support our customers with loans and continue to provide certainty in these unusual times, please note that it is ADF practice not to vary principal and interest loan repayments when interest rates increase. As such, principal and interest loan repayments on existing loans will remain consistent at the existing repayments levels.

We would like to take the opportunity to thank you for your ongoing support of the ADF. If you have any questions or queries, please do not hesitate to contact your ADF Relationship Manager or the Service Delivery Team on 07 3324 3777.

Interest Rate Change – Effective 1st August 2022

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The ADF has again made the decision to review its interest rate settings, due to the ongoing extraordinary movement in market conditions. The nature of the constantly changing environment in which we operate requires that we regularly review our interest rates to ensure they reflect market conditions whilst maintaining a balance between our customers’ loans and investment requirements.

The ADF is committed to serving, supporting and empowering the Mission of our Church while maintaining long-term stability, and this ultimately drives every decision we make. After careful consideration the ADF Board has approved a rate increase for all customers effective 1st August 2022.

The ADF’s new standard rates will be:

Standard Variable Loan Rate: 4.25%
Standard Investment Rates:
Up to $499,999 1.25%
$500,000 to $1,999,999 1.45%
Over $2,000,000 1.60%

The ongoing volatility in market conditions will likely mean that there will be further increases in the ADF’s interest rates this year. While the ADF cannot confirm the quantum or timing of future interest rate changes, we will always look to balance the impact of the market conditions to provide good stewardship in support of the Mission of the Church.

To support our customers with loans and continue to provide certainty in these unusual times, please note that it is ADF practice not to vary principal and interest loan repayments when interest rates increase. As such, principal and interest loan repayments on existing loans will remain consistent at the existing repayments levels.

Once again, we would like to take the opportunity to thank you for your ongoing support of the ADF. If you have any questions or queries, please do not hesitate to contact your ADF Relationship Manager or the Service Delivery Team on 07 3324 3777.

Notice of Change to ADF Interest Rates

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While there is much uncertainty in the marketplace, the ADF continues to focus on supporting our customers to achieve their goals and mission, by providing strong customer orientated solutions while balancing prudent financial management. A key part of this mandate is to review interest rate settings regularly to ensure they reflect market conditions whilst maintaining a balance between competitive investment returns and a fair borrowing rate to support capital development.

After careful consideration the ADF Board has approved a rate increase for all customers effective 1st July 2022.

The ADF’s new standard rates will be:

Standard Variable Loan Rate: 3.75%

Standard Investment Rates:
Up to $499,999 0.75%
$500,000 to $1,999,999 0.95%
Over $2,000,000 1.10%

The current volatility in market conditions will likely mean that there will be further increases in the ADF’s interest rates this year. While the ADF cannot confirm the quantum or timing of future interest rate changes, we will always look to balance the impact of the market conditions to provide good stewardship in support of the Mission of the Church.

To support our customers with loans and continue to provide certainty in these unusual times, please note that it is ADF practice not to vary principal and interest loan repayments when interest rates increase. As such, principal and interest loan repayments on existing loans will remain consistent at the existing repayments levels.

Once again, I would like to take the opportunity to thank you for your ongoing support of the ADF. If you have any questions or queries, please do not hesitate to contact your ADF Relationship Manager or the Service Delivery Team.

Invoice Payment Fraud

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The ADF wishes to remind all customers to beware of invoice email scams as they can result in potentially large losses if not detected.

What is invoice fraud?

Invoice fraud can involve notifying your company that supplier payment details have changed and providing alternative details in order to defraud you.

The fraudster could be claiming to be from a genuine supplier, or even be posing as a member of your business. Funds are often quickly transferred so recovering money from fraudulent accounts can be extremely difficult.

How does invoice fraud happen?

Invoice fraudsters may be aware of the relationships between companies and their suppliers, and will know the details of when regular payments are due. The fraud may only be discovered when the legitimate supplier follows up on non-payments.

Fraudulent letters and emails sent to companies are often well-written, meaning the fraud is difficult to spot without strong operating processes and controls in place. Email addresses are also easy to spoof, or in the case of malware-infected PCs, criminals can access genuine email addresses.

The process of changing the bank details of someone you are paying should always be treated with extreme caution.

How you can help to prevent invoice fraud – a checklist

  • Always check the details of any new/amended payment instructions verbally by using details held on file, and do not solely rely on the new instruction. Fraudsters can imitate email addresses to make them appear to be from a genuine contact, including someone from your own organisation.
  • If you are suspicious about a request made by phone, call them back on a trusted number. Fraudsters will attempt to pressure you into making mistakes – take the pressure off by taking control of the situation.
  • Look carefully at every invoice and compare it to previous ones received that you know to be genuine – particularly the bank account details, wording used and the company logo. When making a payment, ensure your invoices quote the full legal or ‘trading as’ name.
  • Consider setting up single points of contact with the companies you pay regularly.
  • Apply the same principles to requests from within your own organisation.
  • Fraudsters will look for opportunities to exploit any vulnerabilities in your processes. Therefore it is crucial to ensure staff are regularly educated, particularly those that are responsible for making payments.
  • While working remotely, ensure you and your colleagues remain vigilant and adhere to relevant checks and processes.

Office Closure 25th April

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Please note that the ADF will be closed on Monday 25th April for the gazetted Anzac Day public holiday. ADF Online will still be available, however transactions loaded on Monday 25th will be processed and released on Tuesday 26th April.

They shall grow not old, as we that are left grow old:
Age shall not weary them, nor the years condemn;
At the going down of the sun, and in the morning,
We will remember them.

Lest we Forget.

ADF Services – 3-Day Lockdown

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The ADF would like to Advise that there will be minimal to no disruption to our services as a result of the 3-day lockdown, commencing 29th June 2021 at 6pm.

We have a number of measures in place internally and with our suppliers to ensure continuous delivery of all ADF services including but not limited to:

  • Inward and outward transaction processing;
  • Accessing and making payments through ADF online;
  • Direct Debits;
  • Processing of files received through ShareFile; and
  • Handling of all calls and emails to ADF

Please contact you Relationship Manager or the ADF if you would like any additional information.

We hope that all of our customers remain safe and we that you for your support.