In 2021, the CBA advised that their Albert EFTPOS terminals have been decommissioned and all Albert devices currently being utilised will need to be replaced. The ADF commenced a process of contacting customers that have Albert terminals to arrange for replacement terminals and have successfully upgraded over 120 Alberts to newer devices. The deadline for upgrading the Albert terminals is 8th March 2023, if terminals are not upgraded by this date, any outstanding Albert’s may be deactivated resulting in loss of transaction processing capability.
If you still have an Albert Terminal, please contact the ADF to arrange for it to be upgraded as soon as possible so that you are not impacted by the deactivation of the device.