News

Please note that the ADF will be closed from 11.30am on Friday 20th December. All processing to be actioned by the ADF will need to be received by 10.30am. ADF Online will still be available, however transactions loaded after 11.00am will be processed and released on Monday 23rd December 2024.

The ADF will be operating as normal throughout the Christmas and New Year holiday period with the exception of the gazetted public holidays. Any customers pre-loading files or transactions for the holiday period should ensure that they have sufficient funds in their account to cover the total amount of transactions to be processed.
If you require a temporary daily limit increase to allow for your files to be processed, please complete the form found under the Resources & Forms tab and email to adf@adf.catholic.net.au.

We wish all our ADF customers a safe, happy and holy Christmas.

The ADF office will be temporarily closed December 3rd between the hours of 2:45pm to 4:00pm for internal training.

If you call during this time, you will be directed to leave a message. Alternatively, you can send your enquiry via email at adf@adf.catholic.net.au

If your matter is urgent, please contact your Relationship Manager directly.

The ADF has recently commenced an initiative to upgrade the functionality available to customers within ADF Online. The upcoming upgrade will include a redesign of the platform, additional self-service functionality as well as the introduction of two factor authentication via SMS for all users. 

To ensure your access to ADF Online is not interrupted upon completion of the upgrade and the move to two factor authentication, we want to be sure we have your most up to date contact details on file. Please provide your contact details by accessing the following link https://forms.office.com/r/fW8bPNjHP9.

Additional information on the upgrade to ADF Online including the completion and go live date will be provided as available.

Please don’t hesitate to contact the ADF on 07 3324 3777 if you prefer to provide your contact information over the phone or have any questions.

The ADF will be launching our new ADF Online on Monday 16^th September. Detailed information including Customer Handbooks are available here

The ADF wish to advise that planned maintenance is being
performed on ADF Online between 6pm and 10pm, Thursday
5th September 2024. During this period, you may experience
issues connecting to ADF Online.

The ADF has recently commenced an initiative to upgrade the functionality available to customers within ADF Online. The upcoming upgrade will include a redesign of the platform, additional self-service functionality as well as the introduction of two factor authentication via SMS for all users.

To ensure your access to ADF Online is not interrupted upon completion of the upgrade and the move to two factor authentication, we want to be sure we have your most up to date contact details on file. Please provide your contact details by accessing the following link https://forms.office.com/r/fW8bPNjHP9.

Additional information on the upgrade to ADF Online including the completion and go live date will be provided as available.

Please don’t hesitate to contact the ADF on 07 3324 3777 if you prefer to provide your contact information over the phone or have any questions.

Ensure your ADF Online log in details remain as secure as possible, the ADF recommends that you:

• Never instruct your computer to save your ADF Online password
• Never record your password anywhere either in writing or online
• Never share your login name or password

If you feel your details have been compromised, please contact the ADF immediately

We wish to advise that we will be completing scheduled works to ADF Online on 13th January from 07:00am until midday which will result in the site being unavailable during this time.

We apologise for any inconvenience caused.