Please note that the ADF will be closed from 12:00pm-1:30pm for staff training on Tuesday 14th November.
For any urgent requests during this time, please contact your Relationship Manager directly.
ADF Online is currently experiencing connectivity issues and you are unable to log in at this time. This issue is being investigated with the highest priority and expect a resolution soon. We apologise for these issues and any inconvenience caused.
Please note that the ADF will be closed on Monday 2nd October for the gazetted King’s Birthday public holiday. ADF Online will still be available for transaction processing, however transactions loaded on or for the 2nd October will not be processed by the ADF until Tuesday 3rd October.
We are currently experiencing some technical issues with our phone system. For any urgent enquiries, please email the Service Delivery team at adfmail@bne.catholic.net.au and the team will contact you
Due to an issue with the Commonwealth Bank’s File processing server, the ADF has been unable to process payment files since 30 August 2022 at 9:30am. All transactions made in this time have been recorded and will be released when the server is back up and running. We will provide updates regarding this issue as it progresses.
The ADF has shown it is uniquely placed to help, particularly in challenging and uncertain times.
Following the easing of restrictions associated with COVID and despite unemployment falling to a historic low of 3.4%, organisations and consumers were disrupted by supply chain issues and inflation peaking at 7.8%. These factors conspired to create a great deal of uncertainty and risk, particularly impacting those in most need: the people the Church serves.
Being of Church, the ADF supports a sustainable, diverse, cohesive and just society in which all can flourish. We understand the significant responsibilities of stewardship; the need to balance margins with mission; adhere to civil and canonical obligations; and be responsive to competitive market forces. In these challenging times, our commitment is to bring mission, margin and management together, in new ways for a market competitive offering.
Our purpose to support your mission and the Catholic community is our key differentiator to the banks. With no shareholders, and existing solely to finance and support the Church, our responses can be tailored to support both customers and mission.
In 2022, the ADF was able to distribute $20m to the Archdiocese to fund numerous pastoral programmes and initiatives. A further $1m was committed to assist the Archdiocese with improving its cyber resiliency.
The Annual Report can be found here
Due to scheduled system maintenance, ADF Online will be unavailable between 8pm – 10pm tonight, 1st June 2022.
Please note that the ADF will be closed on Wednesday 26th January for the gazetted Australia Day public holiday. ADF Online will still be available, however transactions loaded on or for Wednesday 26th will be processed and released on Thursday 27th January.
The ADF will be operating as normal throughout the Christmas and New Year holiday period with the exception of the gazetted public holidays. Any customers pre-loading files or transactions for the holiday period should ensure that they have sufficient funds in their account to cover the total amount of transactions to be processed.
If you require a temporary daily limit increase to allow for your files to be processed, please complete the form found under the Resources & Forms tab and email to adfmail@bne.catholic.net.au.
We would like to wish all of our customers a safe and happy Christmas.