We have been made aware of an issue with a number of corporate card statements not being generated in September.
The CBA has advised that the statements on a particular billing cycle that were due to be generated and posted on the 23rd September failed, resulting in no statements being issued. If you were due to receive your corporate card statement be the end of September and have not yet received it, you may be impacted by this issue.
We are currently working on a process to identify all affected clients and regenerate their statements automatically, however if you require this information urgently, please contact us.
We apologise for any inconvenience that this issue has caused and we will provide additional updates as available.